Last updated: 01-12-2023

Local Orders in The United Arab Emirates :
For all orders within the United Arab Emirates, the shipping cost will be only 30 AED.
And for all purchases exceeding a value of 600 AED, we are delighted to offer free shipping service.

We strive to process and ship all local orders within 1-2 working days from the date of purchase.
Delivery times may vary based on your location, but our aim is to get your order to you as swiftly as possible.

International Orders (Shipped via DHL):

For all international orders, the shipping cost is set at a nominal fee of 100 AED.
For all purchases exceeding 1200 AED, we are delighted to offer free shipping service.

For international orders, we partner with DHL for reliable and expedited shipping.
Please allow 3-6 working days for processing and shipping.
Delivery times may vary based on your location, customs processes, and other factors.
Important Notes:

All shipping times are estimates and may be subject to change due to unforeseen circumstances, such as customs delays or extreme weather conditions.
Once your order is shipped, you will receive a confirmation email with DHL tracking information, allowing you to monitor the progress of your delivery.
Customs and Duties:

We are not responsible for any customs fees, duties, or taxes that may be incurred upon international shipments. Please check with your local customs office for more information.
Tracking Information:

Tracking information provided by DHL will be shared for all international orders, allowing you to stay informed about the status and location of your shipment.
Questions or Concerns:

If you have any questions or concerns regarding your order or its shipment, please don't hesitate to contact our customer support at

Number:+971547000955
Email :info@oudcraft.ae

Thank you for choosing Oud Craft We appreciate your trust .